Terms of Use

Terms of Use

This website is operated by Zenith Heaters Limited (we, us or our), a member of the  Zip group of companies. These terms of use (the Terms) apply to your access and use of our website (and any of its subdomains) (the Sites) and must be read in conjunction with our Privacy Policy.

Please read the Terms carefully. By accessing and using any of the Sites, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you do not accept these Terms, you should immediately discontinue accessing and using the Sites. We may change these Terms from time to time, without notice, so please ensure that you review the Terms regularly.

You may decide to sign up to purchase certain products and/or services provided by us or any of our affiliates from the Sites. These Terms apply and operate in addition to (and not in substitution for) any of our other terms and conditions which govern the provision of those products and/or services by us or our affiliates to you. If there is any conflict or inconsistency between these Terms and those other goods or service-specific terms and conditions, the goods or service-specific terms and conditions will prevail.


We own or have the rights to use all copyright, trade marks and other intellectual property rights in the text and graphics on this website and its overall design. Third party content may also be provided on the Sites.  Use of the Sites does not confer on you any ownership rights in or to any of the Sites or any of the content on the Sites (or any portion of it, including any software code underlying or forming part of the Sites).

Except to the extent expressly permitted by these Terms or by us in writing, you may not modify, copy, distribute, reproduce, download, scrape, adapt, create derivative works from or commercialise in any manner or in any form whatsoever, or store in a database or retrieval system, in whole or in part, any of the content on, accessible from, or referred to by, the Sites.


Each Site (and its content) is provided on an "as is" and "as available" basis. We reserve the right to withdraw, block or change a Site (or its contents) at any time and do not guarantee that the Sites will be available to you without interruption. Neither us nor our affiliates make any representation or warranty (whether express or implied) in relation to the availability, reliability, accuracy, completeness or fitness for any particular use or purpose of any Site (or any content on the Sites). You acknowledge that all or a portion of the Sites may be unavailable from time to time for maintenance (whether scheduled or unscheduled) or for other reasons.

Your access to and use of any of the Sites (or any of the content on the Sites) is undertaken entirely at your own risk. Before relying or acting on any information on the Sites, you may need to obtain independent advice. Information transmitted over the Internet is inherently insecure and there are risks in transmitting and storing data online, which prevent us from guaranteeing the security of your data transmitted to or from any Site.

Your use of the Sites

You may only access and use the Sites if you have a legitimate reason for doing so. You must ensure that your use of the Sites complies with all applicable laws and regulations, and that it does not infringe on our rights or the rights of any other person, nor restrict or inhibit any other person's enjoyment of the Sites.  In particular, you must not:

  • damage or harm the Sites, or any underlying or connected network or system (including by introducing any content or code to the Sites which is technologically harmful);
  • use a robot, spider, scraper or any other unauthorised automated or manual means to access, acquire, copy or otherwise monitor the Sites (or any content on the Sites);
  • reverse engineer, decompile, decode or disassemble any of the Sites (or any content on the Sites);
  • upload or post any content on any of the Sites which is illegal, obscene, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or otherwise objectionable; or
  • ·violate the security of any of the Sites or attempt to gain access other than where authorised to do so.


The Sites may contain hypertext links to other websites that are not operated by us. These websites will be subject to different terms of use and you may be bound by those terms when accessing those sites. We do not investigate or monitor links to other websites, and the inclusion of a link to those third party websites on the Sites should not be taken as an endorsement of any other products or services offered from those websites, or the suitability of such websites. You link to and use those websites entirely at your own risk.


Neither us nor our affiliates will be liable for any loss or damage (direct or otherwise) you suffer in connection with your access to, use of or reliance on, the Sites, or any content on the Sites (including any linked websites), whether arising in contract, tort (including negligence), equity or otherwise. To the maximum extent permitted by law, we also exclude any condition or warranty that could be implied into these Terms.

Our rights

Without limiting any other rights or remedies available to us under these Terms or otherwise at law, if we believe, in our sole opinion, that you have breached these Terms, we may, at any time:

  • suspend, cancel or limit your ability to access all or any of the Sites;
  • issue a warning to you and warn other users of your actions;
  • disclose your identity, and any other information we hold about you, to any law enforcement authority, if we believe this would assist to prevent the commission of any crime against a person or persons; and/or
  • remove any content that you have posted on any of our Sites.

Emails and Newsletters

If you register on any of our Sites from time to time, we or our affiliates may send you emails and newsletters relating to those Sites, and to promote and market our products and/or services or those of our affiliates to you. These communications will contain clear and obvious instructions for how you can unsubscribe from the mailing list, insofar as it relates to non-service-related communications.


If any provision of these Terms is or becomes held to be invalid, unenforceable or illegal for any reason, and in any respect, that provision shall be severed from the remaining terms and conditions.

The Sites may be accessed from countries outside of New Zealand and may contain references to products and/or services that are not promoted or available in those countries.  If you access any of the Sites from locations outside New Zealand you do so at your own risk and are responsible for compliance with local laws.

These Terms are governed by the laws of New Zealand.  The Terms were last updated on 10 June 2022.