Expert installation service

Expert installation service

Our service technicians are fully qualified, factory-trained installation specialists.

With over 65 technicians and authorised service providers in New Zealand, we’re best-placed to take care of your installation needs.*

Zenith Certified Installation

*Our service is available within 50 kilometres of Auckland City Centre - from Warkworth to Hamilton and for our customers within 20km of Wellington and Christchurch City Centres. Please contact us for availability in other area. Zenith HydroTap certified installation includes commissioning and sanitisation of the system and/or font installs. Fonts must be purchased separately.

Installation is available where suitable power, water and drainage are available within 1 metre of the installation location. Excludes cutting of stone countertops, cabinetry and major plumbing modifications.
Tailored to you

Tailored to you

We consider the layout of your individual space, meaning you’ll always receive bespoke service.

During installation, your installation service technician will demonstrate how to get the most out of your new tap and answer any questions you may have.

A team you can trust

A team you can trust

When you book a certified installation, you receive first-class service – customers have rated our Zenith Water service technicians 8+ out of 10*, demonstrating that we continue to deliver a high standard of customer satisfaction.

* Zenith Water service Net Promoter Survey, June 2024 - July 2025

FAQs - Booking certified installation

Can I purchase installation directly with Zenith?

Yes! Our technicians and regional service providers are installation experts and experienced in handling all aspects of HydroTap.

How much does it cost?

The cost can be viewed herePremium installation includes commissioning and sanitisation of the system and if required, font installation. Font is sold separately.

Our service is available within 50km Auckland City Centre (from Warkworth to Hamilton), and for customers within 20km of Wellington and Christchurch City Centres. Please contact us for availability in other areas.


How do I book Zenith HydroTap certified installation?

You can book here or simply add Zenith HydroTap certified installation to your order when purchasing from your nearest retailer.

Any HydroTap purchases direct from our website, you will have the option to add certified installation at checkout 

Is Zenith HydroTap installation available for residential or commercial properties?

Both! Zenith HydroTap certified installation is available for residential and commercial HydroTap products and locations.

 

FAQs - How certified installation works

How long does installation take?

Zenith HydroTap certified installation can take up to two hours. But the service technician can inform you of their progress while on-site.

What is included with installation?

Zenith HydroTap certified installation includes commissioning and sanitisation of the system and/or font installs. Font is sold separately. 

Installation is available where suitable power, water and drainage is ready within 1metre of the installation location. Excludes cutting of stone countertops, cabinetry and major plumbing modifications
 
(Our service is available within 50 kilometres of Auckland City Centre - from Warkworth to Hamilton and for our customers within 20km of Wellington and Christchurch City Centres. Please contact us for availability in other areas).

Will there be any other charges?

When you book a certified installation, you’ll pay one all-inclusive fee.

Who will install my Zenith HydroTap?

When you book a Zenith certified installation, one of our 65+ technicians and regional service providers will be on-hand to install your new tap.

Does Zenith guarantee the quality of service? 

Our install team are certified, qualified, and licensed to carry out all aspects of maintenance and care for HydroTap. 

What if I am unhappy with the installation?

We appreciate all feedback on our service. Please call our Customer Care team on: 0800 558 055, if you’d like to discuss your installation.