The Zenith service difference
Service. Done differently.
Best in class products deserve best in class service – our network of highly-skilled technicians and customer service team are always on-hand to help keep your Zenith products in perfect working order.
Book a ServiceService and support from the people who know your HydroTap best
Value for Money
Fixed annual rate on service & repairs
Fast & Reliable
Target arrival within 72 hours
Product Experts
Fixed first time 9+ out of 10 times**
Dedicated Support
Over 65 technicians and service providers nationwide
Customer Satisfaction
Customers rate our service technicians 8+ out of 10*
Quite the reputation in hydration
For over 75 years, we have poured passion, consideration, and energy into everything we have done. And our product portfolio reflects that. But so does our customer-first mindset.
Customers have rated our Zenith Water service technicians 8+ out of 10*, demonstrating that we continue to deliver a high standard of customer satisfaction.
Why choose us
Unrivalled coverage
Here, there, and everywhere. More 65 Zenith specialised technicians and authorised service providers help us deliver full national coverage, so support is always around the corner.
Swift Service
Each Zenith technician carries a full range of spare parts, filters, and CO2 canisters, meaning we will have you pouring fresh, filtered water again in no time.
Installation is just the start
Our offering doesn’t end with installation. We have a dedicated team of highly skilled and trained technicians, so if you’ve got a specific problem, they will provide you with a tailored solution.
Always in the know
Up-to-date SMS notifications let you know when your dedicated Zenith technician is enroute, keeping you in the loop and out of the dark, so you can make the most of your day.
Bought a HydroTap? Let us take care of the rest
For professional results, we recommend Zenith HydroTap Certified Installation. After all, no one knows HydroTap like us.
Our installation service is carried out by a highly trained technician and includes font installation and commissioning the system. Years of experience mean we will get you up and running in no time.
Zenith HydroCare Promise
Our hassle-free service plans include inspection, cleaning, maintenance, and cleansing of your Zenith product. As a package, it will ensure your product always performs how it should.
What are HydroCare Services Agreements?
They are simple: care-free care plans that enable you to keep enjoying high-quality, pure-tasting water from your Zenith system.
Peak Performance
Regular servicing ensures the longevity, efficiency, and reliability of your Zenith system.
Pure-tasting, every time
Our products pour pure-tasting drinking water. Why settle for less? With a range of genuine replacement Zenith filters to hand, you’ll always have peace of mind.
Oh so convenient
Forget marking it in your calendar. We will keep track of when your Zenith system is due for a service and remind you in good time; it’s a little thing to show we HydroCare.
__
**Zenith Water Service data between 1 Jan 2024 - 31 Oct 2024